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Electronic Commerce

Electronic Commerce is buying and selling products or services over electronic systems such as the internet or other computer networks.

It is behaved like Electronic Funds Transfer, Supply Chain Management, Internet Marketing,Online Transaction Processing, Electronic Data Interchange (EDI),Inventory Management Systems and Automated Data Collection Systems.

Electronic Commerce leads between Business-to-Business or B2B, Business-to-Consumer or B2C, Business-to-Employee or B2E, Consumer-to-Business or C2B, Consumer-to-Consumer or C2C.

Some common businesses applications relate to electronic commerce are as follows:

  1. Email
  2. Enterprise Content Management
  3. Instant Messaging
  4. Newsgroups
  5. Online Shopping with order track
  6. Online Banking
  7. Online Office Suites
  8. Domestic and International Payment Systems
  9. Shopping Cart Software
  10. Teleconferencing
  11. Electronic Tickets

It significant in Marketing, Customer Care, Processing, Information Storage and Inventory Management.

Electronic Commerce enables for customer care services. It collects and manages information relate to customer and to develop and adopt an Efficient Marketing and Promotional Strategy.